“We recently commissioned Opensoft Systems to provide us with greater resilience in our main control system. The system is critical to our site operations and the continuous production of CO2.
They implemented the required engineering modifications across our SCADA and PLC systems swiftly and professionally, the system now provides the added security which we require for our round the clock operations.
Their engineers were punctual, highly knowledgeable and very professional at all times, ensuring a smooth transition.”

“We recently called on Opensoft following a failure of a critical PLC operating our UF Filtration Plant resulting in in-operability of our plant.Despite not having a support contract in place with Opensoft, they responded promptly out of hours, to our call, diagnosed the fault and had an engineer to site who promptly fixed the fault. I would highly recommend Opensoft for any future associated control works. Thanks again to all involved in resolving this fault.”

“Fine Lady Bakeries approached Opensoft to deliver a one to one personal training course for myself on our Mitsubishi FX & Q Series PLCs.

As I was new to the company I wanted to familiarise myself with our PLCs to be able to diagnose and fault find issues. Opensoft adapted their training course to suit a one to one consultation. The trainer was very professional, implementing a clear set of learning objectives to provide focus and clarity to the lessons. His approach was friendly, informative and very encouraging.

I was very impressed with the course provided and would like to thank everyone who was involved. As a follow up to the one to one consultation, I have arranged a training course for my engineering team to bring them up to a similar standard. We look forward to working with Opensoft again”

“We asked Opensoft Systems to implement their AVS backup and recovery system for our SCADA system. The system provides control of our brewing facility and is vital in ensuring our Brewery’s production is maintained.

Utilising their AVS software to virtualise our SCADA system provides us with peace of mind that the system and key plant data are kept securely and readily available in the event of hardware failure. I would highly recommend the AVS product to any production operation as a means of enabling your system hardware to be upgraded and in providing greater resilience to your key production systems.”

“We commissioned Opensoft Systems to assist us with making adjustments to our InFeed PLC code to reflect physical movement of several conveyors at our Holme Hall Quarry site near Rotherham.

Upon visiting the quarry, Opensoft’s expertise highlighted the necessity to carry out a commenting exercise for our Siemen’s PLC code prior to any changes being made. As part of the commenting process, Opensoft included site visits to our quarry to review the PLC code and how it affects the physical processes within the plant. Code changes were then made to reflect the conveyor moves.

Their engineers were very knowledgeable and carried out the whole project in a punctual and professional manner. We used Opensoft as our preferred contractor due to previous experience of utilising their unique AVS software and look forward to working with them going forward.”

“We recently chose Opensoft Systems Ltd to assist us with implementing a numbers enhancements across our plant control systems. Following the work on-site, a two-day training session was set up to help with knowledge transfer. We wanted a bespoke course to cover not only our SCADA system but our on-site PLC’s at the same time to help us to understand the interaction between them better. Opensoft developed a two-day training course for us and used our own SCADA and PLC code as the basis for the training for added familiarisation.

Training was delivered from the site at Opensoft Offices and Training Facility in Knaresborough.

JG said:
Learned A Lot – Very Valuable – Brilliantly Delivered – Thanks.

M.B. scored the course at 10/10 for Course Content, Tutor and Facilities.”

“We chose Opensoft Systems to implement the new historian owing to their wealth of experience in integrating automation software across fast-moving process operations.

Opensoft installed the historian with minimal fuss and aligned the reports to our needs very well. Following system implementation, they also provided us with training to assist personnel in understanding the configuration of the historian server’s utilities, management of the system, data analysis and production of reports.”

“The plant had experienced a number of ‘after the event occurrences’, where operational difficulties had been encountered which led to valuable production losses.

An Industrial Data Historian was installed to enable the real-time collection of all defined plant data and the data compression provided by the Historian enabled a higher volume of data to be logged over a conventional Relational Database. The data historian was used to stream ‘live’ performance data to a series of dashboards providing operations staff with a real-time view of their production environment.

Since implementing the system it has provided us with a real-time insight into the factories status at any point in time. This has enabled us to react quicker to downtime situations and has given us the ability to better understand faults to help drive improvements. The historian provides an extremely useful feature in giving us the ability to better analyse past faults and understand the root cause.”

“We approached Opensoft Systems to take a look at the control system within Titan Steel Wheels Paint Facility. They re-developed application using SCADA software and integrated it into the existing PLC 5 hardware. They upgraded the SCADA system to the latest version and deployed it on a modern PC running a Windows 10 Operating System.

In updating the top-end SCADA system and leaving the original PLC in place Opensoft Systems delivered and deployed a solution that was not only cost-effective but practical too. We are very happy with the recent project.”

“We had two SCADA applications running our steam turbine. These were on old operating systems and starting to show signs of failure. We chose Opensoft to help us upgrade and replace these systems. They had carried out work at another EON site, so we already knew they provided excellent service.

Jake visited our site and detailed all our equipment for us. Opensoft then provided a Functional Design Spec which outlined our current system architecture and proposed what the new system architecture would be. This included detail of all the required hardware, software and work involved.

After stage one of the project the system failed, through no fault of Opensoft. We contacted them immediately and they were very quick to get on site to complete the project and get everything running again for us.

The project resulted in an improved, fully functioning SCADA, on up to date PCs. We now feel safe in knowing the risk of failure is greatly reduced.

“We needed advice on what we could do, so Opensoft came out to see us very promptly the next day where they were able to outline the options available to us concisely.

In the end, we opted for a full upgrade, as this was the best solution presented to us.

Many thanks to Opensoft and the team for our new upgrades.

We have already identified further projects for Opensoft to assist with and look forward to our continued partnership.

“I would just like to express my thanks to your Engineering Support Team as you have helped us recently. Owing to an erroneous update we experienced a failure of our iHistorian data historian. As you are aware the historian is used as a storage centre for our furnace data so is of critical importance to us.

The result being that the historian required a rebuild and the historical data restoring back to our VM Servers. The response from your support team has been first class, the best support I have experienced. From start to finish the rebuild took only two days which is nothing short of phenomenal.

I would have no hesitation in recommending your Support Services to others. Many thanks to all involved.”

“I am pleased with how this project has progressed.From start to finish the objectives were well defined and the documentation supporting our project has been first class.”

A number of long-standing communications issues on our network caused some problems along the way, however, these were handled expertly as encountered by the Opensoft team and the project brought to a successful conclusion.

Thank you to all involved with this project”

“Dairygold – we employed Opensoft Systems to integrate our two SCADA systems on site, which communicated to a Siemens S7 PLC controlling our evaporator process.

The project was well executed with zero downtime to our production process at the commissioning stage.

I would highly recommend Opensoft for any works you are considering.”

“We contacted Opensoft Systems to carry out and upgrade our Rockwell, RSView SCADA system, which provides a valuable monitoring function for the control of our furnace operations onsite. Their engineer carried out the work with professionalism and with minimal amount of disruption to our operations. Many thanks to all involved. I would be happy to recommend Opensoft Systems for any further related projects on site.”

“I should like to express my appreciation of the work that your engineers performed for us over the last few weeks in making the switch over to the AVS system such a trouble free experience. Your engineers were also very helpful in other matters relating to virtualisation and software not directly related to the project”

“We chose Opensoft Systems to deploy a data historian system for a new Magnesium production facility. They provided vital expertise from the specification of the server hardware, interfacing historian to our plant controllers through to designing and developing our production performance reports. They worked in a professional and timely manner, listening to our requirements.”

“Opensoft undertook a project for us to integrate our MRP System to our machines SCADA control system. Although not a defined project, we knew clearly what we wanted to achieve. Opensoft understood our needs and explained to us in practical terms how our project objectives were best met, this involved working closely with our Engineering and IT team.

This involved integration to our MRP/SQL system and understanding our production order execution requirements.

Opensoft seamlessly integrated the product order and recipe make up from our MRP system, automatically to our plant SCADA system. Additional control precautions were also put in place to prevent operators producing products to the wrong machine set up. The whole project was executed smoothly and simply in what could have easily been over complicated. I would recommend Opensoft Systems for any similar projects you are considering. Thank you to all involved.”

“Opensoft Systems have implemented for us a Data Historian, for the secure collection, storage and reporting for our site’s operational and environmental reporting requirements. We then asked them to deploy their AVS backup and recovery solution for our main SCADA nodes.

The system provides us with secure daily data backup and application recovery solution. These systems provide direct communication and data retrical from our plant PLC’s, their continued operation is therefore critical to us. It was clear on both projects that their expertise and knowledge was high which gave us the confidence to invest in both solutions. We are considering extending AVS to encompass other systems within our plant. ”

“Opensoft Systems provided us with a manufacturing execution solution to replace our existing process control interface. The solution is fully automated and incorporates full system redundancy and batch reporting across our manufacturing operations. The system is seamlessly integrated into our business IT layer ensuring complete continuity with our production planning tools.Thank you to all for a well managed and integrated project. Detailed, well considered planning and accurate documentation, ensured successful commissioning of the new system without any noticeable disruption to our production operation.”

“Your AVS software has provided us with the security of regular automated data backup processes and the peace of mind that we have instant recovery of our SCADA application in the event of a SCADA PC failure.

The added benefit of your AVS software, allowing us to effectively upgrade our old SCADA PC’s to Windows 7 and new hardware, is a real plus.

Thanks to everyone involved at Opensoft Systems.”

“We chose Opensoft’s AVS system to provide a much-needed upgrade and application resilience to our Line 1 production facility. Our existing SCADA system had been in situ since 1998 and ran on the Windows NT platform connected to Siemens S5 PLC’s.

The hardware the system ran on was naturally becoming a concern to us due to its age and the increasing potential for the SCADA PC hardware to fail. We liked the simplicity with which AVS allowed us to upgrade to the latest Windows operating software whilst retaining our existing SCADA software. The solution also allowed us to remove our legacy serial communications from the SCADA PC’s to the plant in favour of Ethernet.

We opted for the AVS server module to provide ongoing data and application backups going forward to what is a critical production facility operating 24 x 7. We are now considering deploying AVS to other areas of our facility. Thank you to all at Opensoft who were involved in our deployment.”

“Opensoft successfully implemented a SCADA and Data Historian solution for our gas cylinder heat treatment area.The system has been of great benefit in providing us with reliable data collection and a secure means of backing up our heat treatment furnace profiles.

The system is now a critical business tool for our operation. Thank you to your team for a smooth implementation. ”

“We approached Opensoft Systems (OSS) to upgrade our plant SCADA system which is a critical fault finding tool for our warehouse conveyor systems. This was long overdue as the operating system and hardware it was installed on were no longer supported and were susceptible to failure. From our initial conversations, the OSS Team clearly laid out their approach for our project and took us through the whole project lifecycle in a clear and concise manner. From the initial Functional Design through the Project Development Phase to the Systems Installation on site, they kept us regularly updated with their progress to a successful site installation. Their project documentation was very comprehensive. I would like to praise their lead engineer, who performed very well throughout the project.”