Maintenance Coordinator, ,

“We had two SCADA applications running our steam turbine. These were on old operating systems and starting to show signs of failure. We chose Opensoft to help us upgrade and replace these systems. They had carried out work at another EON site, so we already knew they provided excellent service.

Jake visited our site and detailed all our equipment for us. Opensoft then provided a Functional Design Spec which outlined our current system architecture and proposed what the new system architecture would be. This included detail of all the required hardware, software and work involved.

After stage one of the project the system failed, through no fault of Opensoft. We contacted them immediately and they were very quick to get on site to complete the project and get everything running again for us.

The project resulted in an improved, fully functioning SCADA, on up to date PCs. We now feel safe in knowing the risk of failure is greatly reduced.