Arconic

“I would just like to express my thanks to your Engineering Support Team as you have helped us recently. Owing to an erroneous update we experienced a failure of our iHistorian data historian. As you are aware the historian is used as a storage centre for our furnace data so is of critical importance to us.

The result being that the historian required a rebuild and the historical data restoring back to our VM Servers. The response from your support team has been first class, the best support I have experienced. From start to finish the rebuild took only two days which is nothing short of phenomenal.

I would have no hesitation in recommending your Support Services to others. Many thanks to all involved.”